Compliance & Quality

Regulatory rigour, patient safety first.

We are licensed by the Ghana FDA and Pharmacy Council, operate under an ISO 13485-aligned quality management system, and maintain documented cold-chain and traceability controls.

FDA-GH licence

FDA-Ghana Registered

Pharmacy Council

Pharmacy Council Registered

QMS standard

WHO-aligned · CE Certified

FDA-Ghana registered

Importer & distributor licence FDA-Ghana Registered. Every product line is registered with the Food & Drugs Authority of Ghana before it enters our catalogue.

Quality management — WHO-aligned · CE Certified

Documented procedures for procurement, goods-in inspection, storage, dispatch and post-market surveillance.

Cold-chain compliance

Validated 2–8 °C and 2–30 °C storage. Continuous temperature monitoring with audit trail. Insulated packaging for last-mile delivery.

Batch & lot traceability

Every unit captured by barcode at goods-in and dispatch — full upstream traceability to manufacturer and downstream to receiving facility.

Recall & complaint procedure

ISO-aligned 24-hour recall activation. Complaints logged, investigated and reported to the FDA-GH where required.